Workshops and Training Programs for Competing With Wal-Mart and Other "Big Box" Stores
Thriving against Wal-Mart and creating a competitive advantage means being absolutely committed with gaining your customer’s loyalty. Why? Because loyal customers find it very difficult to leave the store where they shop. Our customer loyalty studies consistently show that loyal customers not only are more committed to their favored store, but also recommend the store to their friends and neighbors as a great place to shop, while satisfied customers are far less likely to recommend the store.
The difference is significant: Loyal customers feel compelled to drive past the competition, whereas customers who are merely satisfied can go anywhere and frequently do.
Competing With The Giant . . . How To Win In A Wal-Mart World!
You Win With People! The Ultimate Competitive Edge to Winning the Battle for Customers in a Wal-Mart World
Extraordinary Customer Service Delivered by Ordinary People Who Go The Extra Mile. . . Everyday!
Becoming A Compelling Company Where Customers Love To Be And Employees Love To Work . . . The Key To A Competitive Edge And Higher Profits
All of our workshops and training programs can be 100% customized to meet your unique needs. We work with many companies and associations throughout the United States including:
The National Grocers Association, The National Retail Federation, The International Association of Amusement Parks and Games, The National Association of Convenience Stores, State Associations, High Schools and more.
For workshop pricing, give us a call: 1- 877–736-7535 (toll free) or drop us an
email: fredmartels@thepeoplesolution.com
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