The Mini Guide to Going the Extra Mile for Customers
The Manager’s Mini Guide to Going the Extra Mile for Customers provides managers and employees with the key drivers of customer loyalty, tips, techniques and practical action steps for offering superior service by going the extra mile and creating experiences customers love and will talk about to their friends and neighbors. You'll disciver the tools you needto keep your customers coming back for more.
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The Supervisor's Mini Guide to Recruiting, Selecting, and Developing the Best Managers
Price: $10.00
The Supervisors Mini Guide to Recruiting, Selecting, and Developing the Best Managers will show you how you can develop a system for selecting the best managers who can build a motivated team of employees who are committed to going the extra mile for customers. You'll learn how to recruit, select, and develop results oriented leaders by focusing on leadership competencies and behaviors.
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